Terms & Conditions
Customer Care
At Travel Era Threads, we’re here to ensure your shopping experience is smooth, enjoyable, and hassle-free. Whether you have questions about your order, need assistance with a product, or simply want to share your feedback, we’re happy to help!
How to Reach Us
1. Email Support
📧 hello@travelerathreads.shop
For inquiries about your order, returns, exchanges, or general questions, send us an email, and we’ll get back to you within 24–48 hours.
2. Business Hours
🕒 Monday–Friday: 9:00 AM – 5:00 PM (EST)
We strive to respond promptly to all inquiries during our business hours.
We value our customers and look forward to helping you in any way we can. Your feedback and questions drive us to improve, so don’t hesitate to reach out!
Thank you for choosing Travel Era Threads. Let’s make your shopping experience as effortless as possible.
Privacy & Safety
Your information is used to:
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Process and ship orders.
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Provide customer support and respond to inquiries.
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Send updates about your orders or exclusive offers (with your consent).
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Improve website functionality and personalize your experience.
We never sell or share your personal information with third parties for marketing purposes.